Blog
You do not need a developer to open an online shop
The brief you were about to write has four items in it: the design, taking payment, shipping and your own address. All four are already built. Here is what is actually left to do.
Making the shop look like yours without a designer
Most small shops do not look unbranded, they look inconsistent. One colour, one typeface, photos that match, a name people can spell, and three honest sentences.
When a parcel is late, lost, or comes back to you
The part of selling nobody prepares for. What to check, what to tell the buyer and when, and what to do with a parcel that comes back.
Taking product photos with the phone you already have
Window light, a plain surface, and the five shots that answer what a buyer is actually asking. No camera, no studio, no light box.
How to start an online store in Malaysia, step by step
The whole thing in order, from one product to your first orders. What to do at each step, what it costs to run, and what you can safely ignore for now.
Four new looks for your shop
Studio, Seri, Blok and Dapur join the templates you can choose from, each built for a different kind of shop, and each one yours to recolour and rename.
What to do when a buyer wants to return something
Decide your return rule before the first request arrives, write it where buyers can read it, and handle the request itself without losing money or the customer.
How to pack an order so it arrives in one piece
What to use, how to protect the item, and why weighing the packed parcel before you list a product saves you working out shipping later.
How to price your product when you have no idea where to start
A plain method for pricing a product you make or resell. Add up every cost per order, including the small ones, then decide the margin on top.
The first ten orders, and what usually goes wrong
Wrong addresses, a parcel that stops moving, a buyer who goes quiet, an item you have already sold. What to do about each one when it happens in your first orders.
Your own domain: what it does and whether you need one
What having your own name in the address bar changes for an online seller, what it does not change, and when it is worth doing.
When do you actually get paid after a sale
A buyer has paid, but the money is not in your bank yet. How order money moves on Berkedai, why it is held, and what to plan your cash around.